Our Customers

We'd love to hear from you

WE TAKE PRIDE IN OUR WORK AND ARE THRILLED TO HEAR FROM CARELLE FANS WHEN WE'VE MADE THEIR DAY.

"My new ring arrived yesterday and I love it! I couldn't believe it came so quickly! Thank you for your prompt attention and for the quick exchange. Also, the size is perfect and I will really enjoy wearing it. It is so nice to do business with a reputable company that takes such good care of its customers. I am sure I will find another Carelle treasure in the future."
- Ann

"My recent purchase of a Carelle ring was almost entirely handled by email and without me ever seeing the ring other than online and in a Town & Country ad. The Carelle staff was willing to go the extra mile to help me, doing far more than I ever expected. They offered suggestions on easier ways to get the ring to me, and followed up after I received it, to see if I was totally satisfied. The whole experience was a real pleasure. Thank you!"
- Ginger

"Thank you for your help in ordering the Carelle elephant charm. It is perfect! I will be sure to let my friends know what great service I received. Thanks again."
- Pat, Carmel, Indiana

"I LOVE LOVE LOVE my new ring!!!!!!!!!! The color is great, and it fits perfectly on my right ring finger. I am going to wear it every day."
- Alyssa from American Express

"Dear Carelle, I would like to recognize the outstanding customer service that I recently received working with Tomer Regev.  The communication and repair provided was first class including the polishing, reconditioning, and packaging in a brand new Carelle gift box.  My wife was amazed at how beautiful the ring (wedding band) was after the repair was completed!  Tomer was also very professional and communicated the arrival and shipment of the ring so we were constantly updated on the repair and shipping status.  Please let Tomer know how thankful we are for his assistance."
- David A. Perduk