Carelle is happy to offer complimentary shipping on all orders shipped within the United States and Canada. Please note that all Carelle pieces are handcrafted at the New York City studio and can take up to three weeks for delivery if not currently in stock.
RETURNS & EXCHANGES
We hope you are delighted with your Carelle purchase. Should you wish to return or exchange it, we will accept our merchandise in its original condition and with all tags attached within 14 days of the date of delivery. Please carefully follow our return procedure in order to assure a seamless processing of your request. Special order items and custom engraved items are non refundable/exchangeable.